Refund policy

Returns

  • Items must be returned within 30 days of delivery.
  • Returns are subject to $3 processing fee to cover warehouse processing.
  • Buyers are responsible for all shipping costs.
  • Please make sure that your item(s) are unworn, unaltered and still have the tags intact.
  • Please mail returns to
    • Little Chapters
      3 Coleman Street
      #03-24, Suite 63383-N
      Singapore 179804

Please note
For returns that do not meet our eligibility criteria, we will unfortunately have to reject the request. In such cases, a return fee of S$5 will be charged to cover the courier arrangements from our warehouse back to customer.


Size Exchanges

  • Size exchanges are accepted within 30 days of delivery.
  • Buyers are responsible for all shipping costs.
  • Please make sure that your item(s) are unworn, unaltered and still have the tags intact.
  • Exchanges are subject to stock availability.
  • If your preferred size is unavailable, we can offer store credit or a refund.
  • We will cover the shipping cost of your replacement size for your first exchange.
  • Additional exchanges from the same order will require shipping to be covered by the buyer.
  • Please mail returns to
    • Little Chapters
      3 Coleman Street
      #03-24, Suite 63383-N
      Singapore 179804

For missing or incorrect items

Please drop us a message here within 30 days from the date of delivery with the following information:

  1. Your Order Reference
  2. The name of the item you ordered
  3. The name of the item you received (if you have received an incorrect item)

Our Customer Care team will get back to you as soon as possible on the next steps to take.

For incorrect item/s received, you will be sent a return postage label to return your order. Please make sure your items are unworn, unwashed, unaltered, and still have their tags on. We recommend returning the incorrect items only via our return postage label, as any charges incurred for using other modes of delivery won't be reimbursed.